Intention: the Limit of Behavior

The one issue with the behavioral approach to leadership is the matter of intention. Behaviors alone do not cut it. Behaviors are something very specific than can be done that will illicit certain outcomes. Certain behaviors will prove better than others. This may look very simple on the surface but is more complex as you dig deeper.

 

If a person is put in a leadership role and is told to do certain behaviors will it really work? If those behaviors are not in congruence with who they are will they really be effective? If someone is doing something that is pre-scripted how can they adjust to the situation when it goes outside their script? This approach would feel like a lot of work for the person constantly applying behaviors. Working on your core beliefs and values would be easier. When your core beliefs and values are aligned with leadership your behaviors will flow naturally.

 

Two different people can say the exact same thing to a group. One will offend the group and the other will make everyone laugh. The words were the same but the outcome was different. What would cause this to happen? There is a major distinction between your personality and your character. Your personality is was you are doing. Your character is how you are being. Personality is a manifestation of your character. The difference is your personality can be faked, but your character cannot in the long-term.

 

Hence someone that is doing a personality out of character is going to feel like they are doing a lot of work. A person congruent with there character is not thinking about personality and can flow naturally. Teaching the behaviors to someone to deal with every situation to be a good leader can prove difficult. This is possible to work in the short term but there are long term affects when things go wrong. When the true character comes through the façade of personality it can be very demoralizing to the group.

 

In-depth Leadership Theory

The concept of trait theory in leadership leans toward that leaders are born and not made. It makes the assumption that leaders require certain traits (e.g., high energy level, stress tolerance, integrity, emotional maturity, and self-confidence). As I later learned in practice, this theory is extremely limited because using traits alone to predict effectiveness was met with only limited success in the real world. Trait theory is more useful in predicting leadership emergence but will not necessarily predict actual effectiveness of a leader.

 

In the behavioral approach, the assumption is that behaviors seem to distinguish effective from ineffective leaders. There are two overall sets of behavior types; initiating structure and consideration. Initiating structure behaviors are aimed at facilitating the task performance of groups. This includes organizing work for subordinates, communicating performance expectations, and making sure subordinates stay focused. Consideration behaviors are aimed to show subordinates that they are valued and that the leader cares about them as people. This includes showing interest in subordinate’s families and being compassionate when problems occur. It is important to have both of these sets of behaviors. Lacking initiation structure will hurt productivity and lacking consideration will not keep subordinates around.

 

In my past attempts to lead a group, my general focus is mostly on productivity. In retrospect, I realized my subtle weakness in the area of consideration. What I learned is that without consideration, productivity will suffer. Also, it is important to note that “over” consideration will also negatively affect productivity. There is a fine balance with these two aspects. On one extreme you can be a careless and emotionless robot. On the other end you can be mothering to the point were you are doing all the work while treating them like children who are not responsible enough to do what is needed.

 

This approach does help in addition to the trait theory but one of the major limitations with this is that there is no universal set of behaviors that all leaders can follow. Then again, if there was a perfect set list of behaviors and they were being used as techniques rather than actually being done in congruence with the person using them, I would highly doubt their effectiveness. I believe the intention in your behaviors is just as if not more important than the behavior itself. Someone using these as techniques without the genuine intention will most likely be seen as using coercion which will only work in the short-term. More is required for the longevity of leadership than just behaviors.

 

Finally, the contingency approach makes the assumption that the relationship between leader behaviors, traits, and effectiveness depends on characteristics of the particular situation the leader is in. A good leader can read the situation and determine what behaviors would be most appropriate. The limit with this is that it doesn’t really help predict or give any clues on what to do or who can be effective. In a way it implies that the particular situation and circumstances will manifest leadership. This can be true but as trait theory states, some people are more prone and able to take on that role when others do not. With this approach is it the person, the situation, or both? What kind of person is more prone to adapt to the situation better? Must they not already have certain traits that make them more adaptable than others? The paradox here is if the leader is being too flexible, is the leader really leading the situation or being lead by the situation?

 

The 3 approaches; trait, behavior, and contingency are more connected than described. These approaches are not distinct but rather build on each other. To emerge as a leader one must have traits that make it possible. Those traits will allow the person’s behaviors to be natural and congruent with whom they are. This makes the behaviors effective because they are a natural extension of themselves rather than a technique to get somewhere. When the technique to get somewhere is dropped all behaviors are flowing from integrity. When all behaviors are flowing from integrity one can adjust to any situation. Rather than independent ideas, they are the three legs that make the solid foundation to leadership.

 

 

 

 

 

 

 

Struggles of an Emerging Leader

 

Look around. Most people are silently looking to be lead. Go out and observe this for yourself.  If you put a group of people together in a room and a fire breaks out, no one will hesitate to follow the person that says “Hey everyone, follow me!” Although this is an exaggerated example, it works on the subtler level. If something peculiar happens in a boardroom, before everyone burst out into laugher, they look at CEO to see if they laugh. If the CEO laughs, this tends to give permission to the lower status in the group to laugh as well.

 

In general people tend to shy away from leading the pack. There is too much responsibility to do so. If you take over and all goes to hell, would you want to be responsible? Are the followers just as responsible because they choose to follow you? Then again if they chose to follow you are you really the leader? Specific situations lead to different answers. There is a big difference between a group of soldiers in Afghanistan and a group that lost their way through a walk through Central Park. Situational leadership theory implies that type and emergence of leadership is a function of the situation.

 

Why do we avoid taking responsibility when things go wrong but desire to take all the responsibility when things go perfect? What if the entire group took responsibility for the mess? Why do we always feel better when we have singled out the individual to blame? The company of Enron had many fraudulent practices. Is CEO Jeffrey Skilling at fault to blame? Can we not also blame the public for mindless investing in a company without doing their homework? BP had a real mess in the gulf. Does the fault all lie on CEO Tony Hayward? Maybe it does and maybe it doesn’t. But why do we feel the need to single the one culprit out. If I have a really bad idea and you go along with it, aren’t you just as responsible for your actions as I am for mine? People not taking responsibility for their actions is the impetus to these types of massive catastrophes. In a perfect world, where everyone took responsibility, it just could not happen.

 

Through my experience in working with groups I love it when there is a good leader (or a situation that makes one). They are rare to find and I love to work with them. But do we need to see leadership as a person? Does leadership need to be the embodiment of a person? What if we could separate the person leader from the idea of leadership? What if we all practiced leadership like a yogi practices yoga? When the group lacks leadership there is chaos. There is much less anxiety in the group when leadership is present. If we could sit in this anxiety for a little while longer, become comfortable and embrace it, you may realize that you need to stop looking elsewhere for leadership. You will find yourself.

 

Ask yourself, how can I contribute? Where can I be most effective? Imagine what the perfect leader would be. How would a leader think? How would they walk? Talk? Resolve conflict? Treat others? Hold that vision clearly. Imagine yourself stepping into the role. See yourself in that mental movie. Embrace it and now step into it.

 

Now there is some good news or possibly bad news depending on the way you contextualize the next statement. Studies have shown that it’s not the smartest or the brightest that become the leaders. Leadership positions are most correlated to those that most participate. Why are you staying quiet, when you know that you have better ideas? Is the answer responsibility? Is there nothing in it for you? Are they not paying you enough? Maybe they are not paying you enough because you don’t want to take the responsibility. If that is the case, take responsibility for what you are getting paid.

 

Asch did an experiment on conformity. Between 75% and 80% of participants agreed with the erroneous group at least once. He found there are two reasons for this. One is that they are convinced that they are wrong because everyone else must be all right. The other reason is that they know that they are right but they don’t want to rock the boat and face the upset of going against the herd. It’s possible this ingrain survival tool to NOT go against the herd meant a longer life for our ancestor of 40,000 year ago while they wandered in nomadic groups. Serious danger and possible death came quicker to those that did not follow the rest of the group. Is this past survival mechanism still that important today in our society? Does it still own you at this level?